I am proud to announce that Catto & Catto has been selected to be part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.
The IIABA is the oldest and largest national association of our peers in the country. They represent a network of more than 300,000 agents, brokers and their employees nationally. More than 1,800 agencies throughout the U.S. were nominated this year, and only 254 qualified for inclusion in the 2016 Best Practices Study. To be selected for this designation, which identifies us at the top of our industry, is a tremendous honor for our company.
The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual study of leading independent insurance agencies, which is conducted for IIABA by Reagan Consulting of Atlanta, Ga., documents the business practices of these high performance agencies and urges others to adopt similar practices.
Through nomination and application, we qualified based on outstanding customer retention, growth, stability and financial management. Simply put, because we have the best team members in Catto & Catto history, our current clients are really happy with what we are doing and more new clients are coming on board as a result.
Awards and designations like these would not be possible without our dedicated team. Every day we work hard to deliver an exceptional client experience to the companies and organizations who have entrusted us with managing their insurance, risk management, surety, employee benefits and wellness needs. We use the information from the study to find ways we can improve our team’s work experience and the Catto & Catto Experience our clients receive., At the end of the day, this recognition motivates us to discover new ways to be the best in the business.
About the Author
Chief Executive Officer of Catto & Catto