Report a Claim

To ensure your claim is handled promptly, we encourage the following methods for reporting claims:

  • Report loss directly to the insuring company (To report to your carrier directly, see this list of insurance carriers.)
  • Report loss online through our Risk Management Center (user ID and password required)
  • Report a loss to us via email please include the following information
    • Date of loss
    • Address of loss
    • Name of insured
    • Description of loss or what has happened  
    • Point of contact for claims adjuster (email, telephone number, address)
    • Additional relevant information (photos, police reports, etc.)
  • Please send the information to claims@catto.com
  • Report loss to us after business hours via our 24-hour reporting hotline

Reporting a loss after normal business hours

To report a loss after normal business hours (Monday - Friday 8:00 a.m. to 5:00 p.m.), contact our office by phone and select option 9 to report a claim — your call will automatically be redirected to our after-hours hotline.

We will be notified of your loss via email, which we will forward to the insuring company for processing on the next business day.

If a loss of catastrophic nature is reported to us through our after-hours reporting hotline, it will be escalated to a Catto & Catto representative who will contact you upon notification.

 

Recent Blogs

Sep14

Breathing Exercises for Anxiety

When anxious, you tend to take rapid, shallow breaths from the chest. Chest breathing can result in increased heart rate, dizziness and muscle tension.

Sep13

Moving Towards A Zero Accident Culture

Individuals choose to engage in certain behaviors based on internal and external constraints. Internal constraints are values that people apply to themselves....

Upcoming Events

Tue
21
Sep
Through
Wed
22
Sep

This Spanish OSHA 10-Hour class is an excellent program for all Construction Personnel, Job Foremen,...

Business Solutions

Personal Solutions

Connect With Us

Sign up for regular email with information that can help you better insure your business and family.

Call Today
800-399-6059